Política de privacidad

Privacy Policy 

Created by: Sofia M. Paredes from Milan's Llama


Milan’s Llama operates the site https://milansllama.com/ to provide services including (social media networking, email news and offers, Jewelry online shop, customer questions, etc.) 


Milan’s Llama is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.


Types of private information collected

To best serve your needs, we collect the following types of information when you visit https://milansllama.com/ 


Personal information

We collect the following personal information from our users:

  • Name
    •
  • Mailing address
    •
  • Phone number
    •
  • Email address
    •
  • Dates of your purchases
    •
  • Sex
    •
  • Age
    •
  • Payment/Billing Information
    •
  • Billing address

    • You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address. 


    Automatically collected information


    We automatically collect data on how our users visit https://milansllama.com/, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies. 


    Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access https://milansllama.com/ 


    Social Media Information


    If you've followed our accounts under Milan's Llama with your personal social media account, we’ll collect information from social media networks. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Milan's Llama social media accounts such as interactions with Instagram and Facebook. We also collect data based on interactions with social media content to create the most ideal and attractive experience to our audience.


    Policy on collecting sensitive personal information


    Milan's Llama does not gather any of your sensitive personal information, such as your social security number, driver's licence number, race, ethnicity, religion, health metrics, political associations, or details on criminal background. 


    How the information collected is used 

    We only use your personal information to help you utilize everything

    Milan's Llama has to offer. This includes:


    • Creating and maintaining an account with us
    • Completing your transactions
    • Shipping your purchases
    • Fulfilling customer service requests
    • Communicating our sales and promotions
    • Contacting you regarding updates to our company policies
    • Making your Milan's Llama Jewelry experience enjoyable and available for your convenience
    • Providing advertisements that are relevant to you as you visit https://milansllama.com/
    • Evaluating analytics to see how our customers engage with https://milansllama.com

    How the information collected is used

     

    We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records. 


    Who the information is shared with


    We may share your information with third parties, but only those affiliates that

    Milan's Llama has fully vetted and created a partnership with. 


    The only reason we will ever share your information with affiliates is for your own benefit and jewelry shopping experience.


  • Processing transactions
    •
  • Fulfilling and delivering orders
    •
  • Measuring marketing and advertising performance
    •
  • Providing excellent customer service
    •
  • Issuing email and text message communications

    •  Information Security


    We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk. 


     Ability to decline to provide personal information


    You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from

    Milan's Llama and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers. 


     Additional Questions


    If you have questions regarding this privacy policy, feel free to contact us at

    milansllama@gmail.com. A Milan's Llama​ representative will respond to your privacy policy questions as soon as possible. 


    Policy Update

    This privacy policy was last updated on April 6th, 2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.

     

    04/06/2023

    Sofia M. Paredes

    Milan’s Llama